Welcome to iAnyGo Support Center
Generally you'll receive the order confirmation e-mail within one hour after the order processed successfully. The confirmation e-mail includes your order details, registration information and download URL. Please confirm you placed the order successfully and checked the SPAM folder in case it has been tagged as SPAM.
If you do not receive the confirmation e-mail even after 12 hours, it might be due to the internet problem or system glitches. Please contact our Support Team and attach your order receipt. We will reply within 48 hours.
If the code was lost during a computer crash or change, the old registration code cannot be retrieved. You need to apply for a new registration code.
Make sure you have ordered the correct product. Copy and Paste the registration E-mail and code to the registration box. Note that the registration email is case sensitive, make sure all the letters are lower case.
Check if your subscription has been cancelled, if yes, you can apply to our payment platform to update it. The registration code will remain valid as long as your subscription is active.
Check if you are using the exact email with which you signed in on the payment page for delivery. Go to the Registration Code section, input your order email, hit search to retrieve the delivery.
Tenorshare iAnyGo is a software that allows you to change the GPS location on your iPhone or Android device. It can be used for a variety of purposes, such as spoofing your location on social media apps, playing Pokémon Go without having to move around, and more.
Tenorshare iAnyGo is easy to use. Simply connect your device to your computer, launch the software, and select the location you want to spoof. You can then start using your device as if you were actually there.
Using iAnyGo requires no Jailbreak for iOS devices, no Root for Android devices. Just download iAnyGo and use it to change location on your device.
Click the back button on the bottom right corner of the map interface, a window will popup asking you to restart the device. Click the 'Restart Now' button, and your device will restart automatically and restore the real location.
As long as you obey the Pokémon GO cooldown timer, you are totally safe when using iAnyGo to spoof the game.